Some tips for your work with the TwinSpace

These tips are based on the common mistakes in the use of the TwinSpace. Check if you are on the right track:

• Put all your documents (and file archives) in a few thematic folders to avoid a long list on the left-side navigation bar
• Decide on a short and clear name for each folder to facilitate the navigation
• Use the web pages to write text; not the folders and file archives
• Use the photo gallery to upload pictures; not the file archives
• Write down the username and password of the people you invite to the TwinSpace, especially if you fake their email address. It is not possible to retrieve this data again.
• Write down and be sure to send the correct URL of your public TwinSpace.
  

The following TwinSpace Netiquette list can help you establish such rules:

• Always answer within a reasonable timeline (one week maximum, if not agreed differently).
• Always be polite.
• To avoid misunderstandings, use simple language.
• Be aware that jokes may not always be interpreted in the same way in another country.
• Double check grammar and spelling, especially if you are not writing in your mother tongue.
• Keep your messages short and stick to the point.
• Do not use all UPPERCASE letters in your messages; uppercase can imply shouting and may be considered rude.
• Feel free to use emoticons to make your communication more expressive but try not to overuse them as it can make information unclear.
• Do not give unnecessary private information, even in the safe TwinSpace platform, and be very careful about this in any online conversation outside the TwinSpace.
• If someone bothers you, or behaves in an improper manner, send an email to webmaster@etwinning.net.